FAQ

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you contact with us about the detailed negotiation.

Yes, we can provide most docs including API Certificate / Mill Testing Certificate; Insurance Policy;  Certificate of Origin, and other export documents which are required.

12 months from couplings installation or 18 months from couplings delivery, whichever occurs first.

Our payment method is very flexible. We can negotiate and reach consensus according to the needs of customers.

Palletized, no solid wood must comply with ISPM 15,wrapped with plastic film ,packed with plastic-steel strip.

Yes, we always use high quality export packaging.

Yes, we have documented and implemented a quality management system.